GAIN - Central IT - Cloud Administrator

Job Title:  

Cloud Administrator 

Location:  

Mumbai 

Reports to:  

IT Operations Manager 

Direct Reports:  

N/A 

Primary Purpose 

To ensure the effective administration, performance, and availability of the organisation’s cloud infrastructure and services. The Cloud Administrator is responsible for managing, securing, and optimising cloud-based systems across multiple platforms (e.g. AWS, Azure, GCP), ensuring compliance, reliability, and scalability in line with business needs. 

Main Responsibilities: 

Cloud Infrastructure Management 

• Manage the deployment, configuration, and maintenance of cloud resources including virtual machines, databases, networks, and storage. 

• Monitor and maintain cloud environments to ensure optimal performance, cost efficiency, and scalability. 

• Implement and maintain backup and disaster recovery strategies across all cloud systems. 

Security and Compliance 

• Implement and enforce cloud security policies, access controls, and identity management using IAM tools. 

• Conduct regular security audits and ensure compliance with internal policies and industry standards (e.g., ISO 27001, GDPR). 

• Collaborate with Information Security teams to manage encryption, data protection, and security incident response. 

Automation and Optimisation 

• Leverage automation tools (e.g., Terraform, Ansible, CloudFormation) to streamline deployment, configuration, and maintenance processes. 

• Monitor cloud usage and spending, identifying opportunities for optimisation and cost reduction. 

• Maintain documentation and version control for all cloud configurations and infrastructure as code (IaC) artefacts. 

Monitoring and Troubleshooting 

• Configure and manage cloud monitoring tools (e.g., CloudWatch, Azure Monitor, or equivalent). 

• Proactively identify and resolve performance, connectivity, or configuration issues. 

• Establish alerting mechanisms and incident management workflows for cloud operations. 

Collaboration and Support 

• Work closely with IT Operations, DevOps, and Application Development teams to support infrastructure needs. 

• Provide technical support, guidance, and training to internal teams on cloud technologies and best practices. 

• Assist in cloud project planning and the continuous improvement of cloud operations processes. 

Process, Quality and Information Security 

• Manage your own workloads and ensure all committed work is completed within the iteration as per the item’s definition of done 

• Ensure all Work Items have appropriate test coverage and that it is integrated into the release process. Provide expertise for the team to achieve a higher level of test and code deployment automation. 

• Attend CAB meetings as necessary and follow Gain’s Change and Release process for Deployments. 

• Adopt and enhance CI/CD processes tooling for automated deployments of both infrastructure and applications.  

• Adhere to all Information Security policies as necessary implementing security by design in all developments 

• Collaborate with the development and software support teams to communicate infrastructure requirements. 

Professional skills/ experience: 

• Strong experience with public cloud platforms (AWS, Azure, GCP). 

• Knowledge of networking, storage, and virtualisation concepts. 

• Experience with Infrastructure as Code (Terraform, CloudFormation) and automation tools. 

• Familiarity with monitoring and logging solutions (Datadog, Prometheus, CloudWatch). 

• Experience managing cloud security configurations, IAM policies, and compliance standards. 

• Scripting experience (Python, Bash, or PowerShell) desirable. 

• Understanding of containerisation and orchestration (Docker, Kubernetes) preferred. 

Personal Qualities 

• Problem solver. 

• Great with people, can build trust and rapport across the entire organization. 

• Good communicator with clients and internally. 

• Team Player commitment and flexible. 

• Ability to prioritise and quickly resolve issues. 

• Attention to detail.