Job Overview
- Assess, authorize, and resolve homeowners’ claims within mandate, productivity targets and turnaround times
- Apply policy wording accurately to ensure fair, compliant claim outcomes.
- Manage claim rejections, approvals, and settlements in line with regulatory requirements.
- Appoint and manage appropriate relationships with various spectrum of panel approved experts and ensure correct application of building tariffs and rates.
- Analyze reports and quotations to support prompt and informed decision-making.
- Maintain accurate claim records using claims management systems and digital tools
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