NSW General Manager

Ready to lead, inspire, and make an impact? As General Manager for NSW you’ll be the driving force behind TOMRA’s success in the state. Reporting to the CEO, you’ll steer operations toward profitability and efficiency while championing growth through volume-building initiatives and network optimisation, all whilst keeping our customers needs in mind.

Your mission? Keep the wheels turning smoothly by optimizing sites, managing budgets, and ensuring compliance while creating a workplace where safety, engagement and development thrive. You’ll collaborate closely with our JV partner TOMRA Cleanaway and play a key role on the local TOMRA Collections Australia (TCA) Leadership Team by sharing wins, lessons and building a culture that connects states under one vision.

If you’re passionate about strategy, growth, and leading teams to success, this is your chance to shape the future and make a real difference.

Key responsibilities include (but not limited to):

• Acting as a safety leader and ensure compliance with TOMRA SAFE Standards and Guidelines.
• Build and maintain an organisation in NSW that is set up for success based on agreed People, Planet and Profit KPIs (both for NSW and TCA).
• Acting as a champion for employee engagement and TOMRA Culture, ensuring that engagement initiatives are established and implemented consistently.
• Training and mentoring direct reports to ensure that they are set up for success in their current role and preparing for future opportunities.
• Developing, implementing and monitoring volume building activities to drive volume to existing return points.
• Overseeing contractual compliance regarding delivery of Network Operator obligations.
• Driving a positive and constructive relationship with Joint Venture Partners, meeting all requirements as a service provider to the joint venture.
• Support and own TOMRA response to expansion activities for the Network, including but not limited to RFTs, Scheme Expansion.
• Establish annual People, Planet and Profit targets/KPIs and ensure the business delivers on the agreed commitments.
• Prepare and run monthly business reviews with TCA leadership in line with agreed deadlines.
• Ownership of ongoing continuous improvement initiatives with the respective market, with a focus on operational efficiencies, safety and uptime.
• Working closely with the cross-functional teams to optimally manage requests, workload and key resource allocation.
• Analysing competitor activity to ensure TOMRA maintains their competitive advantage in the market.  Including conducting market research, analysing industry trends, and developing strategies to stay ahead.
• Driving positive financial outcomes by ensuring the commercial and financial viability of the organisation unit. This includes full P/L ownership of New South Wales.
• Nurturing key external stakeholder relationships in order to protect and grow existing business (this may include but is not limited to scheme coordinators, government regulators, and vendors). 
• Be involved and lead development and expansion of TOMRA’s offering to drive competitive advantage.
• Preparing and presenting operational and financial performance reports to internal & external stakeholders.
• Drive sustainability initiatives in line with TOMRA’s business objectives.
• Owner over People Management activity within the market in line with TOMRA Policies and Procedures.