Field Service Engineer – Medical Equipment

We are looking for a skilled and motivated Field Service Engineer to join our team in Norway or Finland – a key role ensuring the reliability and performance of our optical and ophthalmic equipment across hospitals, clinics, and optician practices.

What You’ll Do

As a Service Technician / Field Service Engineer, you will be on the front line of our customer operations – installing, maintaining, calibrating, and repairing advanced optical and ophthalmic diagnostic equipment. You will provide technical support both on-site and remotely, ensuring our devices perform at their best and deliver accurate results to eye care professionals.

Your responsibilities will include:

• Installation, preventive maintenance, calibration, and repair of diagnostic and clinical instruments.
• Troubleshooting and proactive servicing to minimize downtime.
• Providing emergency maintenance and on-site technical support.
• Supporting product demonstrations and helping customers integrate Topcon solutions into their workflows.
• Maintaining accurate documentation and ensuring compliance with safety and quality standards.
• Managing your own service schedule and spare parts inventory efficiently while representing Topcon with professionalism and care.

Who You Are

You are a self-driven, analytical, and customer-focused professional who thrives in a field-based role and takes pride in delivering exceptional service.

You will: 

• Take ownership of your work and follow through on commitments.
• Remain calm, composed, and solution-oriented under pressure.
• Communicate clearly with customers and colleagues.
• Build trust and long term relationships with healthcare professionals.
• Work independently while being an active and supportive team player.
• Adapt easily to changing environments and travel requirements.
• Combine technical precision with a genuine passion for helping others.
• Demonstrate integrity, reliability, and attention to detail in all you do.