Account Manager (Business Development) with Italian

Position Summary:

The Account Manager/Sales Associate is responsible for developing new business relationships, in this instance principally with clients in Italy (but potentially across international locations too), and serving as the first level of support to prospective clients within the Retail sector.

The role will be fully focused on Business Development, and will involve principally prospection and cold outreach for lead generation to generate opportunities with prospective new accounts. In time, the successful candidate can be involved in taking on more responsibility such as client discovery meetings, demo calls all the way through to closing deals.

The focus will be to sell TransPerfect´s translation and localization services, as well GlobalLink technology products.

Once the client is onboarded, the client is then passed onto a Client Services team member who will grow that account long term.

Position responsibilities:

• Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services

• Identify prospective customers and individual organizations to focus on sales activities

• Develop new client relationships via cold calling, internet, and trade shows

• In coordination with Sales Management, identify, qualify, develop sales opportunities (with possibility of managing the full sales cycle once trained)

• Promote and educate clients regarding TransPerfect’s services

• Provide customer support and manage client expectations in liaison with the Production team

• Manage and control pricing and contractual issues by developing a thorough understanding of company procedures

• Cross-sell and upsell various services and solutions into various departments within the client´s company with an eye to optimize account profitability

• Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service

• Perform other special projects or duties when required