Junior Web Engineer

Overview:

TransPerfect helps organizations navigate the global marketplace. It remains founder-led – and has striven to maintain the ethos and drive that led them to grow organically year-on-year for the past 30 years. Starting in an NYU dorm room in the early 1990s, TransPerfect is today recognized as the largest translation and language services company in the world with thousands of employees located in 100+ offices around the world – and over $1 billion in revenue in 2023.

The TransPerfect OneLink team has been an important part of the company’s success since its formation more than 10 years ago – dealing with websites/applications translation technology and services to the clients.

About this Role:

This is in reference for Jr. Web Engineer position; in this role you will work closely with the PM/Engineering teams and assist with testing activities in different projects. Your primary role is to ensure that the required quality standards are achieved, adheres to best practices, and fulfills project requirements. You will also be providing support for Client facing issues. Additionally in near future, you may also be assisting in global support for RT bug tracking tool. The Pune team plays a crucial role in ensuring overall reliability in the organization.

We are looking for client-focused, self-motivated Jr. Web Engineer to join an established company and work in OneLink org. with explosive growth.

To find out more on OneLink, please visit: https://globallink.translations.com/products/onelink/

Job Responsibility:

Primary:

• Monitor and maintain OL support daily schedule (will have different shifts)

• First point of escalation for QA/Support queries/issues in Pune office

• Logging and keeping records of client queries

• Review tickets logged related to Support

• Testing OneLink hosted Websites (manual testing)

• Logging bugs in bug tracking tool

• Test-plan creation for websites (initial phase - less complex sites)

• Assist and collaborate closely with Project Managers and Engineers to get the job done

• Provides specific technical guidance whenever necessary

• Complete all other tasks assigned by Senior members as per requirements