Compliance Associate

As a Compliance Associate, you will use effective communication skills to answer calls and properly handle customer inquiries related to the commercial trucking industry.

• Handles task requests and inquiries in a timely and courteous manner.
• Communicates contract language in terms callers will understand.
• Maintain customers’ account details in our management system.
• Communicates with customers on account changes.
• Completes specific projects relating to customers’ requests.
• Assists other departments in handling customer needs.
• Ability to discuss billing and provide accounting assistance to customers.
• Adhere to company policies and procedures.
• Assist customers with commercial truck licensing, log auditing, driver qualification files, and other related services.
• All other duties as assigned.