Lead Product Designer

About Us

TrustFlight is an innovative aviation software company that specializes in developing cutting-edge AI, digital workflow, and analytics applications for the aviation industry. Our software empowers many of the world’s airlines, business jet operators, MROs, training organizations, and aviation service providers to enhance safety, streamline operations, and improve overall efficiency.

We are one of the largest independent software providers in aviation, trusted by more than 1,600 organizations in over 120 countries, including many of the world’s top operators.

Why Choose TrustFlight?

✈️ Our Mission: To revolutionize aviation by delivering digital workflow solutions that enhance safety, streamline operations, and inspire confidence across the industry.

🚀 Impact: Over 200,000 users rely on our systems every day for operational safety, compliance management, and mission-critical decision-making.

🚩 Core Values: Guided by integrity, responsibility, innovation, and excellence, we are committed to empowering our partners to operate with confidence.

Join TrustFlight: Shaping the future of Aviation Technology

Your Role

As a Lead Product Designer, you will own the end-to-end design quality of TrustFlight’s product experiences. You’ll work closely with product managers, engineers, customers, and business stakeholders to define problems, validate solutions, and deliver intuitive, scalable, and safety-critical user experiences.

Reporting to Group Product Manager, this is a hands-on individual contributor role focused on delivery, problem-solving, and building quality at scale. You’ll own and evolve the design system, contribute to shaping design direction through your work, and act as a consistent advocate for users as the product organization continues to grow.

What you’ll be doing

• Work across the full design lifecycle, from discovery and research through UX and UI design to delivery, within cross-functional product teams.

• Plan, lead, and conduct user research activities, including facilitating design workshops with internal and external stakeholders.

• Synthesize research and insights into clear, actionable outputs such as user needs, personas, journey maps, information architecture, user flows, and wireframes.

• Periodically evaluate product experiences through heuristic reviews and other qualitative methods to identify usability issues and opportunities for improvement.

• Own, evolve, and maintain the company design system to support consistency, scalability, and efficient delivery of high-quality experiences across multiple products.

• Provide design leadership by setting clear design direction and influencing cross-functional teams through strong ideas, principles, and well-reasoned design rationale.

• Act as a user and design advocate within product and engineering teams, ensuring user needs and experience quality are well represented in product discussions and decisions.

• Partner closely with Product Management to ensure design work aligns with product strategy, roadmap priorities, and business goals.

• Communicate design intent and rationale clearly to a broad range of stakeholders to build alignment and shared understanding.

• Contribute to a high-performing, collaborative team culture through trust, openness, and a passion for quality design.