Sales Manager | Malaysia

Job Description

• Being responsible for achieving sales KPIs (revenue, gross margin, and collection).
• Implementing sales strategies in practice, finding the most profitable ways to win and service business for the company.
• Identifying and soliciting potential customers and projects to secure business while managing and maintaining a pipeline capable of delivering the budget.
• Developing both new and existing accounts and expanding business through face-to-face contact with customers.
• Managing key accounts and projects from inception to closing and product return.
• Establishing strong and profitable relationships with personnel in customer organizations.
• Creating quality enquiries.
• Responding to sales inquiries received through any means and converting them into orders.
• Selling and servicing the solution/product.
• Preparing and presenting proposals while highlighting the features and benefits of our products to close sales.
• Establishing and maintaining excellent client relationships while keeping contact persons and customers up to date via direct representation, telephone, and other means of communication.
• Ensuring thorough knowledge of all key decision-makers and influencers among our key customers.
• Staying up to date with market developments and competitors.
• Ensuring customer satisfaction with the equipment and production obtained and ensuring proper recording and coordination of shipments and returns.
• Ensuring correct usage and maintenance of Doka sales systems and tools.
• Communicating clearly and collaborating with engineering.
• Being accountable for all credit interactions with customers and ensuring full payment is received.