ServiceNow SPM Specialist

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a professional ServiceNow SPM Specialist to join our UniQue Brussels team

What will you be bringing to the team?

• Organize and support the successful adoption of SPM at programme and project level,
• Resolve stakeholder issues quickly, organize efficient support,
• Propose, write organize and maintain relevant documentation,
• Ensure constant adequation between operational requirements and available dashboards/reports (OOTB and custom),
• Manage communications and define strategies to increase results in line with defined adoption targets (from awareness to action)
• Run the weekly scrum of scrum with cross project teams, ensure SPM is always updated and used in a consistent and efficient way with respect to the European Institution methodology framework.
• Liaise with Methodology experts at the European Institution, ensure alignment of practices.

Requirements

What do you need to succeed in this position?

• Master Degree+ 11 years of relevant experience

• Experience with SAFe (Preferably 6.0) or Agile at Scale frameworks (PI Planning, Epics, Features, Stories, Value Streams)
• Understanding of SPM modules: Strategic Portfolio Planning, Demand Management, Project/Program Management, Agile Development & Scrum,
• Be proficient in using and configuring ServiceNow modules: SPM, EAP, HRSD, Flow Designer, Now Experience UI.
• Know how to create/update forms, tables, flows, and dashboards.
• Be able to interpret data from reports or Performance Analytics.
• Experience managing end-to-end onboarding processes or employee journeys.
• Strong in communication, change management and training end-users.
• Ensure compliance and data quality across SPM and EAP modules.
• Conduct training/demo sessions and onboarding workshops for ServiceNow users and stakeholder
• Mandatory possession of the following certificates:
• ServiceNow - Certified Implementation Specialist – Strategic Portfolio Management
• Good knowledge of English
• Any additional ServiceNow certificates would be considered as an asset

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.