Senior Account Manager - UK

Off the back of continued strong growth, we are looking for a Senior Account Manager to join our UK Existing Business team. In this role, you will lead customers through one of the most significant shifts in enterprise technology, moving from traditional systems of record to intelligent, AI-driven cloud platforms.

You will play a key role in driving ERPx migrations while expanding existing relationships through upsell and cross-sell of Unit4, helping customers unlock the value of AI embedded directly into their workflows. This means going beyond software sales, acting as a trusted advisor to senior stakeholders and enabling them to reduce administrative burden, increase productivity, and focus on work that truly drives impact.

At Unit4, we are reimagining ERP for the service economy—transforming work through pragmatic, human-centric AI that is built into the platform, not bolted on. As a senior member of the team, you will be at the forefront of this journey, helping customers transition to modern, intelligent systems that not only capture data, but interpret it and guide better decisions.

• Develop and execute strategic account plans focused on value-based selling to grow and retain existing customer relationships, ensuring subscriptions and services revenue targets are achieved across a defined portfolio or vertical.

• Apply the MEDDPICC sales methodology to effectively manage complex sales cycles, ensuring clear qualification, stakeholder alignment, and control over each stage of the account development process.

• Take a leading role in company-wide activities such as account reviews, forecasting, and achieving annual renewal, upsell, and cross-sell targets.

• Identify whitespace and growth opportunities within accounts, leading commercial negotiations and collaborating with internal teams to deliver tailored expansion strategies.

• Stay actively engaged in internal collaboration, including regular sales meetings, to maintain strong alignment with colleagues and ensure a consistent client experience.

• Partner closely with solution consultants, operations, customer success, partners, and senior stakeholders to deliver tailored, outcome-focused solutions that drive measurable business value for clients.

• Proactively communicate the business impact and ROI of our solutions, helping clients justify and maximise their investment in Unit4.

• Act as the voice of the customer internally, ensuring their success through proactive engagement, quarterly business reviews, and alignment on long-term objectives.

• Continuously stay up-to-date with relevant industry trends, client challenges, and Unit4’s evolving solution portfolio to ensure you can confidently advise clients as a trusted strategic partner.