Director, Foundation & Vendor Operations

Union: Non-Union
Department: Customer and Business Operations
Reports to: Associate Vice President, Fundraising Operations
Hours: 35 Hours
Salary Range: $120,000 - $140,000 (plus additional compensative incentives such as bonus, pension and more)
Status: Permanent, Full Time
Vacancy: New
Posted Date: April 16, 2026
Closing Date: May 10, 2026

The Director, Foundation & Vendor Operations provides senior leadership and strategic oversight for the vendor and partner oversight, including PMCF Lotteries. This role is responsible for a multimillion-dollar portfolio and is accountable for ensuring that operational partners and service providers deliver against contractual, regulatory, financial, and service expectations while supporting the Foundation’s revenue objectives.

Key Responsibilities

Vendor & Partner Oversight

• Establish and maintain strong governance frameworks for vendor oversight, performance management, risk escalation, and decision‑making
• Lead the oversight of operational lottery vendors and partners, ensuring delivery against contracts, service‑level agreements, budgets, timelines, and regulatory requirements
• Own senior‑level vendor relationships, including performance and business reviews, issue resolution, escalation management, cost management and continuous improvement initiatives
• Ensure clear accountability across vendors and sub‑vendors, with visibility into dependencies, risks, and capacity constraints
• Partner with Legal and Finance to support contract management, compliance, real estate cash flow and financial controls related to lottery vendors

Leadership of Foundation Operational Initiatives including:

• Lottery Prize Procurement & Real Estate Leadership
  • Collaborate with the Lottery and Procurement team to ensure lottery prize offerings are compelling, compliant, cost‑effective, and aligned with the Foundation’s Lottery strategy
  • Lead collaboration with the Foundation’s construction management partner on the timely and on budget development and delivery of lottery homes including property sourcing, design direction, construction oversight, quality assurance, readiness to award and winner management.
  • Oversee timelines, budgets, and delivery milestones for real estate‑based prizes, ensuring risks are proactively managed and escalated
• Support strategic evaluation of properties and prize concepts for future lottery campaigns