Financial Analyst I

Union: non-union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Hydro Place - 700 University Avenue
Department: Accounts Payable
Reports to:  Manager, Accounts Payable
Salary Range:  $58,578-$87,876 annually
Hours: 37.5 hours per week
Status: Temporary, Full-Time (one year contract)
Closing Date: July 24, 2026

Position Summary

As an integral member of Accounts Payable (“AP”) Department, the Financial Analyst I serves as the first point of contact between AP and various stakeholders internally and externally to UHN. Reporting to the AP Manager and AP Lead, the Financial Analyst I leads the review of various vendor statements, resolves any disputes with vendors on behalf of UHN and the departments, ensuring day-to-day operations are carried out in accordance with established principles, policies, and objectives. 

Duties: 

• Handles inbound and outbound calls and emails from vendors, customers, and internal departments, providing timely and accurate responses to inquiries related to accounts payable 
• Assists with status updates on outstanding invoices, payment schedules, and reconcile payment issues. Investigate payment discrepancies and works with the operations team to resolve them
• Provides excellent customer service over the phone and via email to answer inquiries, verify information and/or resolve issues 
• Maintains detailed records of all customer interactions, including inquiries, responses, resolutions, and follow-up actions
• Works closely with the accounting and procurement teams to ensure proper documentation and timely payments
• Identifies and escalates unresolved issues to the appropriate department for further action
• Accurately review complex vendor statements, resolve issues on outstanding invoices and follow up with the appropriate stakeholders to communicate results and issues 
• Liaise on a regular basis with UHN departments, vendors, and other stakeholders to obtain information, respond to questions and requests
• Understand procedures and policies in AP with regards to vendor management, invoice management, and payments, and able to reinforce it when required 
• Lead escalations coming to AP and resolve any issues effectively 
• Assist the AP Lead with reporting needs as required from management including AP monthly metrics, to facilitate the decision making and financial reporting process 
• Perform cross-functional and other responsibilities