International Compliance Officer

International Compliance Officer
Location: Auckland CBD
Full-time | Permanent | On-Site

About the role:

The International Compliance Officer is responsible for providing independent oversight and assurance over international enrolment compliance, regulatory obligations, and internal control effectiveness across UP Education New Zealand providers delivering programmes to international students.

The role ensures the delivery of high-quality, compliant, and student-centred support services for international students, while safeguarding regulatory standing, commercial integrity, and institutional reputation. The position leads internal control frameworks, risk management, compliance programmes, and continuous improvement initiatives to maintain a safe, inclusive, and fully compliant environment for international learners.

The role operates with functional independence in identifying, reporting, and escalating compliance risks and control weaknesses.

• Promote a team culture of continuous self-assessment and always seeking for improvement to work effectively and efficiently. 
• Promote a team culture of student-centric approaches and always seeking for the betterment of students and agents' experience.  
• Promote effective and positive engagement with University Partners.

Key responsibilities include but not limited to:

• Providing independent assurance to executive leadership on the effectiveness of internal controls across international enrolments

• Undertaking governance, risk, and assurance activities, including maintaining risk registers and presenting risk insights to senior leadership and governance bodies

• Identifying, escalating, and overseeing remediation of compliance risks, control weaknesses, and audit findings

• Acting as key liaison with regulators and leading preparation for external audits and regulatory reviews

• Ensuring organisational compliance with NZQA, TEC, Immigration New Zealand, Ministry of Education, and Education Code obligations

• Assisting with annual Code of Practice self-reviews and structured internal self-assessment programmes

• Serving as internal control and compliance advisor to New Zealand providers and their leadership teams

• Translating regulatory requirements into practical, scalable operational processes and group-wide policies

• Assisting with enrolment documentation reviews, visa compliance processes, and data integrity within student management systems

• Undertaking structured audit schedules and tracking corrective action plans within defined timeframes

• Delivering regulatory training and capability development initiatives across the organisation

• Driving the use of technology and AI-enabled tools to enhance compliance monitoring, reporting accuracy, and operational efficiency

• Monitoring key risk indicators and compliance performance metrics across international enrolments

• Promoting strong, collaborative engagement with university partners while maintaining governance independence