Training Delivery Manager

• Permanent, full-time position

We’re looking for a Training Delivery Manager to lead and manage our team of Trainers and Assessors, ensuring consistent, high-quality delivery of our online programs.

This is a hands-on leadership role focused on people, performance, and day-to-day delivery. You’ll be responsible for how the team operates, how work is managed, and ensuring students receive a reliable and high-quality experience.

About the role

You’ll lead the delivery team, managing workloads, monitoring performance, and ensuring assessment turnaround times are met.

You’ll also play a key role in improving how we operate, bringing more consistency across courses, and ensuring we are using our resources effectively while maintaining strong student outcomes.

Key responsibilities

• Oversee trainer workloads and resourcing to ensure balanced, efficient and timely course delivery.
• Lead, coach and support trainers through performance management, regular 1:1s and ongoing capability development.
• Maintain a high-quality, consistent student experience by monitoring delivery, feedback and implementing improvements.
• Ensure trainer compliance, onboarding and delivery standards are met, embedding best practice ways of working.
• Act as the central point of contact for delivery, driving clear communication and alignment across a remote team.