Student Support Officer

Fixed-Term (12 Months), Full-Time, & Hybrid Working

We are seeking a dedicated Student Support Officer to join our team in Fortitude Valley, Brisbane, on a 12-month fixed-term contract providing parental leave cover. In this role, you will be responsible for providing exceptional support and assistance to students, ensuring their academic journey is smooth and successful.

• Respond to student inquiries and concerns in a timely and professional manner, offering guidance and solutions.
• Assist students with various administrative tasks, such as registration, course enrollment, and record maintenance.
• Serve as a liaison between students and faculty, facilitating effective communication and resolving any issues that may arise.
• Maintain accurate and up-to-date student records and databases, ensuring data integrity and confidentiality.
• Provide information and resources to students regarding academic policies, procedures, and support services.
• Collaborate with other departments and staff members to ensure seamless student support operations.
• Perform other duties as assigned to support the overall success of the student experience.