Admissions Adviser

Permanent | Full-Time | Hybrid working | Haymarket location

The Admissions Adviser supports prospective students throughout the enrolment journey by responding to course enquiries, providing advice on study options and enrolment processes, and developing strong relationships to achieve enrolment targets across natural health and creative arts courses.

Key Responsibilities 

• Respond to and follow up on prospective student enquiries, using the trusted Adviser framework to build rapport and progress enrolments
• Provide personalised advice on course options, study requirements, fees, and enrolment pathways to support informed decision-making
• Proactively engage applicants and partially enrolled students to drive enrolment completion and achieve KPIs/KPAs
• Build positive relationships with prospective students, delivering an exceptional experience throughout the enrolment journey
• Maintain accurate CRM records and compliance documentation while collaborating with internal teams to support student enquiries, reporting, and enrolment activities