National Account Manager - Aviation

National Account Manager - Aviation 
Location: Auckland, Wellington, or Christchurch 
Full-time | Permanent | Hybrid

Note: This is a hybrid role, and as ServiceIQ has offices in Auckland, Wellington, and Christchurch, we welcome applications from candidates based in any of these locations.

About the role

You’ll lead ServiceIQ’s aviation portfolio, driving strategic industry engagement, customer growth and learner success. You’ll identify emerging workforce needs, develop strong industry partnerships and work across ServiceIQ to deliver practical solutions for employers and learners.

You’ll also support a team to achieve performance goals while fostering a collaborative, customer-focused culture.

Key responsibilities

• Lead ServiceIQ’s aviation sector strategy and growth, identifying opportunities to increase participation, revenue and impact.
• Build and maintain strategic relationships with aviation employers, industry bodies, regulators and key stakeholders, representing ServiceIQ across relevant forums, conferences and networks.
• Influence and advocate for workforce development, ensuring ServiceIQ remains connected to emerging industry priorities, trends and workforce needs.
• Develop and maintain a strong pipeline of workplace training and qualification opportunities, partnering with customers to deliver practical solutions that meet learner, employer and organisational needs.
• Use sector insights to inform planning, product development and innovation, strengthening ServiceIQ’s relevance and impact across the aviation industry.
• Lead, coach and develop a high-performing team, fostering accountability, collaboration and a strong focus on customer and learner outcomes.