Customer Support Representative

ABOUT NAYA

Naya (naya.tech) builds modular, ergonomic keyboards and accessories. We obsess over engineering, firmware, and the small details that make daily workflows better. We’re hiring a Customer Support & Technical Specialist who brings the same care to every customer interaction—supporting both general enquiries and technical troubleshooting.

THE ROLE

You’ll be the first point of contact via email, socials or Discord. You’ll resolve issues end-to-end—from order questions to technical support (e.g., connectivity, firmware, key remapping, etc.)—while staying calm under pressure and keeping a professional, positive tone.