Job Overview
- Demonstrates a high degree of Velaa’s culture and service standards awareness.
- Comprehensive understanding of various spa treatments, techniques, and equipment is essential, encompassing massage therapy, skincare treatments, body treatments, and Thai massage.
- Provides professional and engaging wellness therapies and massage treatments
- to our guests.
- Acknowledges and responds to relevant customer queries, needs, and expectations.
- Upsells and promotes spa products and treatments to guests.
- Applies best practices and is up to date with market trends.
- Upholds the values and standards of Velaa Private Island.
- Hands-on experience in treatments, customer service, and conducting comprehensive training sessions to empower the team in delivering tailored guest experiences.
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