Field Service Representative

Essential responsibilities:

• Participate in Model Reviews, Engineering Design Meetings, and Safety in Design reviews to ensure accessibility, maintenance, and operability of process equipment • Perform control system factory acceptance tests with clients and client-designated representatives • Ability to define problems, collect data, establish facts, and draw valid conclusions to improve operations and determine design viability • Apply mathematical operations to water treatment chemistry calculations, plane geometry, chemistry formulas, determination of test reliability and validity, budget analysis, and Time & Material (T&M) contract cost monitoring
• Serve as construction liaison between design engineering and construction teams during erection of Water Treatment Plants • Identify and correct equipment alignment issues and plumb adjustment figures during installation • Manage activities of outside vendors and suppliers, ensuring services and supplies meet project specifications and performance requirements • Maintain strong safety mindset to ensure executed work reflects technical requirements within company safety standards
• Develop and execute Commissioning Schedules and Performance Plans for Water Treatment Plants • Commission Water Treatment Plants by ensuring process equipment and control systems perform per specifications • Perform specific PLC/HMI activities including Control System IO Checkout, system networking, program upload/download, understanding ladder logic and function blocks, troubleshooting code, and writing simple logic • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer sites
• Develop Standard Operating Procedures and log sheets to document and monitor equipment operation • Develop and execute classroom and hands-on training regarding operation and maintenance of process equipment • Perform after-market services including site inspections, equipment inspections, and operator training • Prepare timely and accurate technical reports for customer records and reference for future outages

Physical demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to stand; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate; possible exposure to loud noise level on site. The site assignments shall be in Canada and foreign countries and may involve accommodations at remote work camps. Many water treatment facilities are located outside and work activities will be outdoors.