Account manager (NL South)

At Veolia Water Technologies & Solutions, we are at the forefront of activities designed to save water and reduce energy consumption for industrial customers. The collective expertise and passion of our people, combined with a broad portfolio of more than 10,000 products and technologies, uniquely positions us to
deliver solutions that have a positive impact on the environment.

Veolia is looking for a Technical Account Manager to drive business growth and build relationships as a market leader dedicated to solving the toughest water and process challenges.

Role Summary/Purpose
As a Technical Account Manager, you are the Veolia point of contact and expert in the field of water treatment for our industrial customers in the South East part of The Netherlands. Your mission is to guarantee quality service and product delivery to current customers, while also creating opportunities with both existing and new customers. You get energy from working autonomously and are eager to perform both commercial and hands-on work, taking on new challenges every day.

He or she reports to the Area Manager Netherlands South and will cover the regions of Limburg. The suitable candidate preferably lives in this region.

Essential responsibilities

• Managing and building relationships with existing customers is central to your role. You are responsible for the continuous follow-up of agreed-upon service, price management, and product delivery according to the correct quality standards.
• You actively focus on building and maintaining positive relationships with your regular customers and constantly chasing new opportunities.
• You seek expansion opportunities for applications and sustainability projects with both existing and new customers.
• Due to your technical attitude and hands-on approach, you perform technical work and can make necessary verbal and written recommendations to ensure problem-free operations for the customer.
• You seek the optimal solutions for our customers that are sustainable by nature.
• You easily make contacts with other departments and are thus able to efficiently fulfill customer needs with coordinated teamwork.
• As a team player, you are helpful to your colleagues and actively participate in team meetings, training sessions, etc.
• Due to your high degree of independence, you create your own schedule, taking into account various customer needs and other tasks.
• You find a balance between following your schedule and the flexibility to deviate from it if priorities demand it (possibly at the last minute).
• You realize the importance of a broad and constructive network both within and outside the organization and actively invest in it yourself.
• You highly value safety and integrity and actively promote them, both within the organization and with our customers.
• You will report to the Area Manager of your region.