Office Manager

Position Overview:

The Office Manager will play a crucial role in ensuring the smooth operation of our physical office spaces in Medellín, USA, and potential future expansions, fostering a productive and positive work environment for our employees. The ideal candidate will possess exceptional organizational, communication, planning, and management skills, with a proven track record of effectively handling global office operations.

Key Responsibilities:

Office Operations

• Own day-to-day operations across all office locations (Medellín, US, and future sites),  keeping spaces safe, clean, and fully functional at all times.
• Build and enforce SOPs for recurring operations
• Coordinate office renovations, remodeling, and new space buildouts from start to finish.

Vendor Management

• Own the full vendor lifecycle: sourcing, SARLAFT compliance checks, contract negotiation, and ongoing relationship management.
• Manage IT vendors to keep technology infrastructure running and issues resolved fast.
• Coordinate IT asset logistics: equipment assignments, repairs, replacements, and cross-location shipments.

Procurement & Budget

• Procure and manage inventory of office supplies, equipment and furniture, across all locations.
• Submit purchasing requests, track spend, and own the annual purchase report.
• Drive cost savings through vendor consolidation and volume negotiations 

Team Management

• Manage a team of cleaning staff, including scheduling, task assignment, and performance evaluation.
• Lead by example to foster a culture of excellence, respect, and team collaboration.

Employee Experience & Events

• Be the go-to person for anything office-related: facilities questions, onboarding logistics (equipment, seating, building access, parking) for Medellín, US, and future sites
• Plan and execute all company events: (e.g. team offsites, incentive trips, end-of-year parties) 
• Keep office culture alive through employee benefits and shared amenities.

Compliance & Business Continuity

• Ensure SS-SGT compliance
• Own and maintain the Business Continuity Plan, covering power outages, internet failures, and evacuation protocols.

Other

• This role involves occasional travel (up to 10%) to visit other company  locations

Desired Experience and Qualifications:

• Bachelor's degree (Preferred Business Administration or a related field).
• Minimum 3 years of experience in office management, facilities, or a similar role in a fast-paced, dynamic environment.
• Proven experience in vendor management, procurement, and contract negotiation.
• Strong leadership skills with hands-on experience managing staff and fostering a collaborative team environment.
• Solid understanding of IT infrastructure and experience working with IT vendors.
• Fluent in Spanish and English, both written and spoken.
• Excellent organizational, time-management, and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities simultaneously with strong attention to detail.
• Proactive, flexible, and adaptable, comfortable navigating shifting priorities in a growing company.