Property Research & Aftercare Associate

Our client is an Australian property and investment support company affiliated with a leading wealth management group. They focus on delivering accurate property insights and structured post-purchase support to assist their sales and client services teams.

They are now looking to hire a Property Research & Aftercare Associate to conduct detailed property market research and provide structured client aftercare following investment property purchases.

Job Responsibilities:

Property Research & Analysis

• Research Australian residential and commercial property markets using platforms such as CoreLogic/RP Data, Domain, Stash, or SQM Research.
• Analyse suburb and property data, including values, rental yields, vacancy rates, demographics, and infrastructure.
• Prepare reports, property comparisons, and due diligence packs.
• Maintain and update the internal property research database.

Client Aftercare & Post-Purchase Support

• Provide structured post-purchase communication with clients via email and CRM.
• Track settlement milestones and liaise with conveyancers, mortgage brokers, and property managers.
• Assist clients in onboarding property management services and produce summary reports.
• Record all activity in CRM and escalate issues when needed.

Internal Collaboration & Administrative Support

• Support the sales and advocacy teams with research and aftercare tasks.
• Coordinate with offshore and onshore teams to ensure smooth workflow.
• Maintain accurate documentation and reporting for internal use.

Requirements

• 2+ years’ experience in property research, financial analysis, or real estate/wealth management support.
• Strong understanding of property investment concepts (capital growth, rental yield, market cycles).
• Advanced MS Excel/Google Sheets skills; experience with CRM systems (Asana preferred).
• Excellent written and verbal English communication.
• High attention to detail, ability to manage multiple deadlines, and proactive approach.

Benefits

• Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• 13th-month pay
• With Government Mandated Benefits