Manager, Account Executive
Job Overview
Role Manager CrossBorder Payments Latin America and Caribbean LAC
Location Based in Panama
Summary Adapt the Global and LAC crossborder payments strategy for the LAC region Mexico Brazil Southern Cone Andean Central America and the Caribbean and convert it into tactical country level plans that meet defined growth revenue and client success objectives
Key Responsibilities
Regional strategy and planning
Localize the Global LAC crossborder strategy for diverse LAC markets build segmented country specific roadmaps and investment cases
Create rigorous accessible analytic and strategic frameworks to size opportunities prioritize use cases and shape go to market motions by subregion and segment
Program and execution management
Lead end to end program management for crossborder initiatives across LAC from concept through piloting to scaled implementation with clear KPIs and governance
Coordinate execution across Product Sales Acceptance Risk Finance Marketing Legal Compliance Operations Consulting and regional country teams remove blockers and drive accountability
Commercial leadership
Structure and solve crossborder business problems make recommendations on pricing payment success authorization corridors and emerging segments e.g. marketplaces gig remittances travel B2B
Partner with Account Executives to develop pipeline shape deals and manage portfolio performance understand deal commercials and align resources to the highest return opportunities
Client engagement
Represent the company as a CrossBorder subject matter expert in customer discussions with banks fintechs PSPs acquirers large retailers marketplaces global merchants governments and local partners
Lead or support solutioning engagements tailored to corridor use case and regulatory needs track actions through to commercial outcomes
Performance management and insights
Establish and monitor key strategic indicators volumes auth rates TPV mix pricing yield cost to serve corridor performance deliver insights and corrective actions
Communications and change leadership
Develop clear concise executive level materials brief senior functional and regional leaders on recommendations tradeoffs and progress
Proactively share knowledge and deliver training to Sales and crossfunctional teams across LAC to elevate crossborder capabilities and consistency
Stakeholder and ecosystem management
Build trusted relationships with internal and external stakeholders across multiple countries incorporate regulatory FX and compliance considerations e.g. AML sanctions data localization into plans
Track competitive dynamics and ecosystem trends across LAC surface implications for strategy and product roadmap
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.