Manager (KSA), Visa Consulting and Analytics

The Visa Consulting Manager will be a key member of the VCA organization in GCC and NALP and will contribute to the commercial traction, product development and thought leadership across practice areas with a particular focus in Saudi Arabia. The role will also deliver subject matter expertise and consulting support to VISA's key clients across clusters. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their payments strategy and implement initiatives to capture the full potential from enhancing customers engagement.
 

Principal Responsibilities/Key Results Area

Collaborate with VCA colleagues, Visa account executives and other Visa functions to cultivate and manage a pipeline of engagement opportunities with the largest banks and merchants in the region
• Lead and/or serve as a subject matter expert on consulting engagements across practice areas (portfolio, digital, risk) including but not limited to the following: 

• Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA’s key clients
• Support and contribute to sales pitches
• Lead or contribute to internal problem-solving sessions
• Prepare for, and participate in, client discussions
• Be involved in project deliveries in both coordination and delivery role

• Work closely with other VISA groups, including Products, BD, Risk, Marketing, Digital Solutions, Digital Partnerships & Ventures, Innovation Center etc., to ensure a seamless Consulting experience
• Contribute to the development, when needed, of practice areas in terms of product development
Key Competencies
• A well-qualified candidate will have broad and deep expertise in Payments Consulting across multiple areas of focus. Key elements to assess his/her candidacy will include expertise on the following topics,

• Business needs of issuers, acquirers and merchants in Portfolio, Digital, and Risk e.g., strategy, acquisition, customers and channels full potential, innovation, mobile platforms, digital ecosystems, authorization etc.
• Best practices to meet customer needs across the customer lifecycle stages (acquisition, activation, usage, reactivation and retention)
• Industry trends, such as evolving economics of payments, new customer value propositions, increasing digitalization and development of digital channels, increasing use of advanced analytics and other technologies in payments and targeting, changing regulatory environment, etc.

This position is expected to be on the ground in KSA 4 to 5 days a week as required by client and market needs. Weekly travels required.