Manager, Visa Consulting & Analytics, Core Consulting

Visa Consulting & Analytics (VCA) team is looking for an individual to join our consulting practice and play a key role leading high impact projects in the Central America region. The potential candidate will be responsible for delivering and implementing projects and solutions with issuers, merchants, acquirers, neobanks, payfacs and fintechs. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

Potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes, among others.

Specific responsibilities include:

• Drive and execute VCA strategy across the Central American countries, proactively capitalizing on regional opportunities.
• Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities with clients for future engagements.
• Participate with Visa internal teams in regular strategic & planning discussions.
• Address client inquiries and serve as the main contact point for clients and internal questions.
• Manage multiple priorities across various workstreams and projects simultaneously.
• Transform problem statements into proposals with guidance from leadership.
• Participate in developing frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges. 
• Build solutions and measurable insights that will help clients to grow their portfolios and drive customer engagement in their core business.
• Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa’s resources. 
• Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities.
• Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others.
• Drive VCA public face and thought leadership with papers, conferences and seminars.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.