Test and Validation Manager

We are seeking a Test and Validation Manager to lead the end-to-end validation and readiness of our Retail IoT products before customer pilot, deployment, and scale-up. In this role, you will lead and coach the Test & Validation team while partnering with globally distributed R&D teams across hardware, firmware, software, cloud, connectivity, manufacturing and field operations to ensure products are integrated, reliable, and ready for real-world customer environments.

What You Will Be Doing:

• Team Leadership: Lead, coach, and develop a high-performing Test & Validation team, building technical capability, system-level thinking, ownership, and accountability.
• End-to-End Validation: Own product validation across hardware, firmware, software, cloud, connectivity, and customer workflows.
• Validation Strategy: Partner with global R&D teams to define validation plans, test coverage, integration checkpoints, performance targets, and release criteria.
• System Integration Testing: Ensure complete system testing across device onboarding, telemetry, connectivity, data flow, performance, customer workflows, regression, and recovery scenarios.
• Performance & Reliability: Monitor and evaluate product performance against defined quality, reliability, and business-critical metrics, identifying trends and areas for improvement.
• Troubleshooting & Risk Management: Identify integration gaps, dependencies, and failure modes early and drive structured root-cause analysis across R&D, Product, Manufacturing, Field, and customer-facing teams.
• Readiness Reporting: Own validation dashboards and executive reports showing test progress, critical defects, performance trends, open risks, and launch readiness.
• Launch Readiness: Lead final validation reviews and provide Go / Conditional Go / No-Go recommendations for pilot, deployment, and scale readiness.