General Program Assistant for Tony’s Open Chain

Why we are here   

Tony’s Open Chain aims for systemic change in the cocoa industry, focusing on higher cocoa prices, human rights and environmental protection. Together with all its partners, Tony's Open Chain works towards a future where cocoa farmers are enabled to earn at least a living income, where children can go to school, learn and play and where forests are protected.

Through Tony's Open Chain (TOC), a group of committed companies (brands and retailers) – we call them mission allies - have embraced a fairer, more transparent supply chain for their chocolate too. By joining Tony’s Open Chain and employing ethical sourcing and purchasing practices for their cocoa, they play a crucial role in spreading awareness and increasing cocoa bean volumes sourced through Tony’s Open Chain.

With incredibly tasty chocolate, Tony’s Chocolonely  is the founding Mission Ally of Tony’s Open Chain; leading by example, demonstrating that ethical practices and success can go hand in hand.

What you will do 

We are seeking a General Program Assistant to support the implementation of our field activities by providing day-to-day administrative, operational, and logistic support to the team to ensure smooth and efficient functioning of the activities. The role contributes to the overall team's effectiveness through the coordination, organization, and execution of tasks across our team of 5 sourcing principles specialist (Human rights and community development, Productivity & Environment, Strong Coops) & Operations (Traceability, Data). The role reports into the Human Rights and Community Development Specialist.

All wrapped up, in this role you will:   

• Support field operations: You deliver trainings on our Human Rights and CLMRS framework, You help roll out programs in productivity, environment, traceability and cooperative strengthening, You make sure field activities happen safely, smoothly, and on time.

• Be the bridge: You work closely with cooperative focal points, sustainability managers and technical teams, You join partner meetings, AGMs, community sessions & field visits, You share feedback, flag challenges, and keep communication flowing between partners and our specialists.

• Keep us running: You prepare reports after meetings and field visits, You manage documents, budgets, materials, and training resources, You organize logistics for missions — from venues and attendance lists to equipment and materials,  You make sure materials get where they need to go.

• Help us track progress: You collect field data, You compile and submit reports, You support accurate documentation and audit‑ready processes.