Creative Operations Studio Project Manager

Why we are here  
Tony’s Chocolonely is committed to ending exploitation in cocoa. We are an impact company that makes chocolate, not a chocolate company that makes impact. With incredibly tasty chocolate, we lead by example, demonstrating that ethical practices and success can go hand in hand. Through Tony's Open Chain (TOC), mission allies like Albert Heijn, Ben & Jerry's, Jokolade, and Aldi have embraced a fairer, more transparent supply chain for their chocolate too.  
 

What you will do  
As the Creative Operations Studio Project Manager, you’ll be the operational heartbeat of our Creative team - the person who brings calm, clarity and a cheeky bit of structure to the beautiful creative chaos. You keep a full-view dashboard in your head (and in tools 😄): what’s coming, what’s blocked, what needs love, and what needs a polite “not right now.” You’re the strategic right hand to our Global Head of Creative and the connector across Brand Comms, Digital, NPD, markets and partners - making sure we deliver brilliant work on time, every time. You make it easier for designers and copy to do their best work by removing friction, untangling priorities and setting up smart ways of working. And because we’re raising the bar, you’ll help level up how the team runs - without killing the creative vibe. 

All wrapped up   

• Run the creative “traffic control tower”: manage intake, scope requests, align expectations and keep priorities crystal clear across markets and teams. 

• Own resourcing & planning: create and maintain a clear weekly plan so the right people are on the right work at the right time (even when everything feels urgent). 

• Project-produce like a pro: lead delivery for campaigns, studio work, TV/film productions, packaging and innovation launches - timelines, budgets (where relevant), risks, the lot. 

• Spot bottlenecks early & unblock fast: raise flags, propose solutions, and keep stakeholders aligned (with just the right mix of kindness and firmness). 

• Build better ways of working: improve workflows, templates, playbooks, onboarding and tooling so we can scale without chaos. 

• Protect quality and consistency: partner with the Global Head of Creative to ensure the work lands beautifully and consistently across channels and countries.