Demand Planning Analyst

Why we are here

Tony’s Chocolonely is committed to ending exploitation in cocoa. We are an impact company that makes chocolate, not a chocolate company that makes impact. With incredibly tasty chocolate, we lead by example, demonstrating that ethical practices and success can go hand in hand.

As Tony’s continues to scale globally, strong demand forecasting is critical to ensuring we make the right decisions, improve planning efficiency, and support sustainable growth. By bringing data, insights and forecasting excellence together, we can better serve our customers while maximizing our impact.

What you will do

As our Demand Planning Analyst, you are responsible for generating, maintaining and continuously improving Tony’s statistical baseline forecast. You own the statistical baseline forecast; success in this role comes from continuously improving forecast quality through advanced forecasting techniques, demand analytics, business understanding and stakeholder collaboration.

You work closely with Commercial, S&OP and Supply Planning teams to validate and challenge forecast assumptions, ensuring commercial plans, product launches, promotions and market developments are accurately reflected in the forecast. You own forecast performance and continuously improve Forecast Accuracy, Forecast Bias and Forecast Value Add through robust statistical forecasting and effective business partnering and support Tony’s growth ambitions globally.

You will support Tony's forecasting transformation journey and contribute to the implementation and continuous improvement of forecasting tools, models and planning capabilities.

In your first months, you will focus on understanding Tony’s markets, products and planning processes while establishing strong forecasting foundations. Over time, you will become a trusted partner who identifies opportunities, drives continuous improvement and helps evolve our forecasting tools, models and processes.

All wrapped up

• Generate, maintain and continuously improve the statistical baseline forecast, ensuring forecast outputs provide a robust foundation for commercial review, demand planning and S&OP decision making.

• Challenge and validate commercial assumptions, promotional plans, product launches and market events by leveraging forecast data, historical performance and demand insights.

• Own forecasting performance measurement and drive continuous improvement of Forecast Accuracy (FCA), Forecast Bias and Forecast Value Add (FVA) through root cause analysis, action tracking and business collaboration. Provide analytical leadership within the monthly S&OP process by preparing forecast.

• Perform forecast decomposition, demand pattern analysis and scenario modelling to identify key demand drivers.

• Translate forecast outputs and demand trends into actionable insights, highlighting risks, opportunities and demand drivers.

• Create insights, performance reviews and scenario analyses that support business decision-making.

• Ensure high-quality, complete and reliable demand data through validation processes and governance standards.

• Apply segmentation methodologies and planning logic to enable differentiated forecasting and planning approaches.

• Support the ongoing development and optimization of forecasting tools and solutions such as Jedox and related platforms.