Wayfair • China • Posted August 12, 2025
The Global Click to Ship team is responsible for ensuring seamless order fulfillment for Dropship Suppliers by acting as advocates for both suppliers and customers. This team is at the forefront of monitoring and addressing global supplier fulfillment issues by responding to supplier inquiries, coordinating with carriers, and working cross-functionally to resolve complex order issues. Through daily inbound support and communication, the team supports suppliers globally to achieve on-time, accurate deliveries and to enhance the end-to-end customer experience.
This role is ideal for a problem-solver who thrives in a dynamic environment, values cross-functional collaboration, and is passionate about improving processes to create a flawless experience for customers, suppliers, and internal teams alike.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].