Employment Consultant - Retention Specialist (Fixed Term until May 15, 2026)

About the role

Location: 2150 Burnhamthorpe Rd W, Mississauga, ON, L5L 3A2

Status: Temporary until May 15th, 2026

The Employment Consultant - Retention Specialist will provide a solution focused approach to assisting clients find and maintain employment. This role ensures successful outcomes for clients while working to achieve contract deliverables. This role will work with an assigned caseload of clients and provide a range of supports to clients and their employers for the purpose of ensuring clients maintain their employment. They will develop a positive relationship with the client, encouraging, motivating, and supporting the client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate. The Employment Consultant - Retention Specialist will work with a variety of client groups facing multiple barriers to employment.

What you’ll do

• Positively contribute to monthly individual and team Key Performance Indicators (KPIs) while managing a challenging workload through prioritization and effective time management
• Develop and maintain relationships with collaborators as part of generating and managing client referrals
• Conduct Assessments to understand and document the client's employment-related strengths, needs, abilities, skills, and other relevant employment-related factors
• Support the development of an individualized Employment Action Plan to support the client’s journey to securing long-term employment
• Maintain regular face-to-face contact providing pre-employment assistance through vocational advice, job search training, skill development, work preparation and other activities outlined in the Employment Action Plan, supporting a client’s return to employment
• Support clients with awareness and navigation, including accessing community resources to improve their job readiness, including facilitating and following up on referrals as appropriate
• Provide individualized job retention support to clients and employers by maintaining regular contact, identifying when the client requires on the job support and guidance to successfully maintain their employment for 12 months
• Attend presentations at local job fairs and other employer related networking opportunities
• Participate in the hosting of community and employer events
• Deliver services in line with WCG contract, guidelines, policies, procedures, and performance requirements