Executive Program Lead, Chief of Staff Office, Global Operations
Job Overview
The Chief of Staff Office for Global Operations plays a pivotal role in driving alignment, execution, and impact across the enterprise. We are seeking a dynamic professional to join this high-visibility team, where you’ll partner closely with senior leaders to shape strategy, deliver executive programs, and create meaningful employee experiences. This role offers a unique opportunity to influence key priorities at the highest levels of the company while building a broad cross-functional network. If you thrive in a fast-paced, global environment and enjoy turning complex initiatives into measurable outcomes, this is a chance to make a lasting impact on the future of Global Operations.
Key Responsibilities
Executive Programs
- Dashboard & Scorecard: Own requirements, evolution, and roadmap for the Global Ops Dashboard
- Leadership Offsites: Design agenda and content flow; prepare speakers; ensure actions and follow-ups are captured and reported
- Earnings/Board Prep: Coordinate Global Ops inputs into earnings calls and Board updates; ensure messages align with strategy; produce exec-ready materials.
- Executive Messaging & Strategic Execution: Shape Global Ops communications to ensure alignment with strategy; drive execution of key strategic initiatives, ensuring outcomes are defined, tracked, and delivered.
Employee Programs
- Lead design, execution, and governance of employee-facing programs, including:
- Quarterly recognition program
- Global Ops All Hands
- Provide budget stewardship for tenure recognition, sponsorships, and Global Giving & Doing.
- Track outcomes and curate results for leadership storytelling.
Executive Support & Organizational Effectiveness
- Support the Chief of Staff in preparing materials for ELT and COO priorities.
- Provide structured analysis and insights (financial, operational, workforce) to support leadership decision-making.
- Collaborate with cross-functional stakeholders on process improvements and alignment.