Call Center Operator - 2nd Shift

As a Call Center Operator, you will:

• Provide friendly, positive, and hospitable service to our in-house guests.
• Answer, route calls, and takes messages to the appropriate departments. 
• Completes daily reports and records as required.
• Supply information to callers and record messages.
• Call back all guests who called to assure completion of the request.
• Maintain required record/logbook relating to the housekeeping functions, outside contracted services, or others as required.
• Be a liaison with front desk daily for services and the VIP lists.

This individual must possess and adhere to the following core values:

• Integrity – Doing the right thing when no one is looking.
• Passion – Creating a positive impact.
• Work Ethic – Taking pride in your work.