Cashier Casino Cage

This position requires individual to be able to work the specific positions of:  front window, fill bank, marker bank, Dispatch Cage on a rotational basis.  To insure that transaction are done correctly and to safeguard the Westgate assets.  To provide friendly and accurate service.  To be able to operate all equipment in order to obtain information needed to provide management and customers with accurate information.

Role and Responsibilities: (Includes but is not limited to the following)

• Respond to guest inquiries. Provide guest satisfaction through assistance, direction and information.
• To provide and obtain accurate information by following Westgate procedures and guidelines in order to service all/any parties concerned in a courteous and professional manner.  Failure to do so may result in negative feeling towards the hotel.
• Assist cashiers and other departments in completing transactions correctly.
• Adjust to new situations and personnel and implements policies by instructing the correct manner in which to conduct transactions.  Schedule discipline, counsel and document when applicable.
• To verify and accurately complete transactions, making sure checks are completed correctly and that the right amount of markers, chips and cash is given or received.