Ream Analyst

The Ream Analyst – Mortgage Loan Amortization is responsible for processing amortization and posting adjustments on customer mortgage loan accounts. This role supports loan servicing accuracy by reviewing customer payment histories, recalculating amortization schedules, and ensuring proper allocation of payments between principal and interest.

The Ream Analyst works closely with mortgage servicing, payment processing, and customer service teams to resolve posting discrepancies and support mortgage modification activities. This position requires strong analytical, mathematical, and Excel skills, as well as experience working with mortgage or mortgage‑related transactions. Success in this role depends on attention to detail, the ability to manage multiple priorities, and a solid understanding of loan amortization principles.

At Westgate Resorts, our team members are guided by our core values, which shape how we work and serve our guests and owners every day:

• Integrity – We do the right thing, even when no one is watching
• Passion – We bring energy, pride, and enthusiasm to everything we do
• Work Ethic – We are committed, accountable, and driven to succeed

What Will You Do?

• Prepare and analyze loan amortization schedules using Microsoft Excel to determine required posting adjustments
• Review customer mortgage loan payment histories to ensure accurate allocation of principal and interest
• Input and process posting adjustments related to mortgage modifications based on updated loan terms
• Research, resolve, and respond to Customer Service Department (CSD) requests related to posting entries on mortgage accounts
• Review daily and weekly reports and system queries to identify accounts requiring posting or amortization corrections
• Ensure all posting adjustments comply with loan documentation, servicing guidelines, and internal controls
• Complete special projects and additional duties as assigned by the Supervisor of Payment Processing