Front Desk Night Auditor

Effectively check guests into and out of the resort by performing the following duties.

As the Front Desk Agent, you will provide:

• Greets, registers, and assigns rooms to guests.
• Issues room keys and provides escort instructions to bellhops.
• Date-stamps, sorts, and racks incoming mail and messages.
• Transmits and receives telephone messages.
• Answers inquiries pertaining to hotel services, guest registration, and shopping, dining, entertainment, and travel directions.
• Maintains records of room availability and guest accounts.
• Computes bills, collects payment, and makes change for guests.
• Makes and confirms reservations.
• Posts charges such as room, food, liquor, or telephone to the ledger.
• Makes restaurant, transportation, or entertainment reservations and arranges tours.
• Assists guests with the deposit of valuables in the hotel safe or safe deposit boxes.
• Performs nightly bucket checks.
• Listens to guest concerns and identifies appropriate solutions.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares out commitment.