Tour Desk Agent

Pay: $18.00 - Access your earned income instantly and manage your money with free financial wellness tools through DailyPay.

As a Tour Desk Agent, you will be the friendly face that sets the tone for an exceptional guest experience. In this highly visible, guest-facing role, you will warmly welcome visitors, review tour information and incentives, and ensure guests are fully prepared for their upcoming resort presentation. Your professionalism, attention to detail, and commitment to outstanding service will help create a seamless tour experience while supporting the success of our sales and marketing teams.

If you thrive in a fast-paced hospitality environment, enjoy engaging with guests, and take pride in delivering memorable service, we'd love to hear from you!

What You'll Do:

• Welcome and assist guests with professionalism and enthusiasm, ensuring a positive and engaging arrival experience.
• Efficiently check guests in and out of their scheduled tour assignments while maintaining accurate documentation and records.
• Review tour details, incentives, and expectations with guests to ensure they are informed and prepared for their presentations.
• Coordinate general office administration activities in support of the Vice President of Vacation Ownership and Sales leadership team.
• Provide administrative and clerical support to the General Manager and Senior Management team as needed.
• Maintain organized records, reports, and correspondence while ensuring confidentiality and accuracy.
• Serve as a liaison between guests, sales representatives, and management to help facilitate a smooth and efficient tour process.
• Assist with special projects and departmental initiatives that support business operations and guest satisfaction.