Product Innovation Manager

Mō tēnei tūranga | About the role

We're looking for a Product Innovation Manager to lead the development of new products and services that create value for our communities, strengthen our organisation, and support sustainable growth.

Reporting to the Chief Commercial Officer, you'll establish and lead a structured product innovation and commercialisation capability, taking ideas from concept through to pilot, launch, and scale. Working closely with teams across Clinical, Operations, Technology, Data & Insights, and Commercial, you'll identify new opportunities, develop customer-led solutions, and ensure they are evidence-based, operationally viable, and commercially sustainable.

This is a unique opportunity for someone who enjoys combining strategic thinking with hands-on delivery, balancing innovation, customer insight, and commercial outcomes to bring meaningful new services to life.

Ngā haepapa matua | Key responsibilities

• Lead the development of new products and services from concept through to pilot, launch, and scale.
• Build and manage a pipeline of innovation opportunities aligned with organisational and commercial priorities.
• Develop business cases, commercial models, pricing strategies, and recommendations to support investment decisions.
• Partner with customers, stakeholders, and internal teams to design solutions that are evidence-based, customer-led, and commercially viable.
• Deliver pilot programmes and validate product concepts through testing, market feedback, and performance insights.
• Build strong relationships with partners and stakeholders to support commercialisation and growth opportunities.
• Monitor product performance, identify opportunities for improvement, and drive continuous innovation.
• Ensure new products and services are operationally sustainable, scalable, and aligned with Whakarongorau's commitment to equity and Te Tiriti o Waitangi.

Ngā hua mōu | What's in it for you

• Enjoy a hybrid working environment with regular work-from-home days each week
• Be part of a collaborative team working towards better health outcomes for all of Aotearoa
• Benefit from birthday leave and additional leave
• Wellbeing support including EAP and a half-day off every month
• Access exclusive discounts with Boost and Samsung