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FIFA CCTV Operator

Seasonal - FIFA

Job Overview

FIFA CCTV Operator:


Location: C3 Command Center — City Hall Plaza, Boston, MA

Pay: $40.00 / hr

Schedule: June 9 – June 26, 2026 (Phases 3 and 4)

Shifts: 12-hr shifts — continuous coverage through all fan-facing hours


ABOUT THIS ROLE:

Windwalker Group is hiring CCTV Operators for the Boston 26 FIFA Fan Festival™. You will monitor all camera feeds from the C3 command center throughout your shift, providing real-time situational awareness to the command team. Three operators will rotate to maintain continuous coverage across all event hours.

WHAT YOU WILL DO:

  • Monitor all active camera feeds across City Hall Plaza from the command center
  • Immediately report crowd anomalies, incidents, unauthorized access, or suspicious behavior to the command team
  • Support the Security Response Team by providing live video guidance during active incidents
  • Maintain a time-stamped monitoring log throughout the shift
  • Pan, tilt, and zoom cameras to priority areas as directed by Zone Coordinators or the VSM
  • Test all systems at shift start and report any camera faults to the C3 Lead
  • Follow footage preservation procedures for any incident requiring evidence documentation
  • Brief the incoming CCTV Operator fully at shift changeover

WHAT WE ARE LOOKING FOR:

  • Minimum 2 years CCTV monitoring or security operations center experience
  • Proficiency with CCTV management software and multi-camera platforms
  • Strong observational focus — ability to monitor screens attentively for a full 12-hour shift
  • Clear, concise verbal communication under time pressure
  • Must pass a background check before deployment

HIRING INCENTIVES:

  • $100 employee referral bonus — available to the first 50 hires
  • $300 completion bonus — paid upon successful completion of all assigned shifts

BENEFITS:

  • Weekly pay — every Friday
  • Free uniform provided
  • Free MBTA T-Pass for the month of June
  • $100 sign-on bonus for the first 50 hires
  • $300 completion bonus upon successful completion of all assigned shifts
  • Once-in-a-generation experience securing the FIFA Fan Festival™ Boston 2026
  • Career development and advancement opportunities within Windwalker Security

HOW TO APPLY:

Visit www.windwalker.com/careers to apply online.

Phone: (833) 505-1022 | 529 Main Street, Suite P200, Boston, MA 02129

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