Job Overview
- Support & operate managing IT asset and facility (business phone, AV Asset, etc) for internal customer & users
- Manage the service and operation for a smooth service and operation for the customer
- Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality
- Assesses product market data by interacting with sales, customer success, and customers.
- Collaborates with other team like IT, Security, and Finance team to efficienate mobility and workspace management solutions.
- Understands the competitive landscape and help define competitive strategy.
- Create and update solution documents, including manuals, marketing contents, and report
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