Warehouse Innovation Project Consultant - Bilingual (English/Korean)

System Management & Optimization:

• Lead the implementation, configuration, and maintenance of WMS and TMS solutions.
• Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations.
• Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions.
• Collaborate with IT teams to develop and deploy system updates, patches, and enhancements.
• Analyze operational workflows and recommend system improvements to enhance efficiency.

Process & Performance Improvement:

• Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination.
• Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes.
• Continuously identify process improvements and request necessary system developments.
• Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team.
• Ensure accurate data capture within WMS/TMS to improve supply chain visibility.

User Training & Documentation:

• Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions.
• Train and support warehouse staff, operations teams, and management on WMS/TMS best practices.
• Provide end-user support and troubleshoot system-related issues to enhance productivity.

Cross-Functional Collaboration:

• Gather feedback from end-users and propose system enhancements based on operational challenges.
• Communicate project updates and system performance to leadership in a clear and actionable manner.