Job Overview
- Manage and coordinate transportation operation by tracking freight from origin to destination
- Communicate closely with customers to ensure smooth operation without issues and service satisfaction
- Proactively identify and assess a solution to cost incurrence such as demurrage, detention and work for smooth resolution to protect company and customers
- Monitor carrier performance continually and evaluate, with feedback provided on a routine basis
- Communicate with carriers & associated vendors on a frequent and consistent basis
- Process container returns, bobtail decisions related to overall logistics operation for proper handling of business
- Other responsibilities as required by the Site Manager
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