Deputy Manager - Transactional Quality/Six Sigma/Process Excellence - REF85915D_2025202296 - Mumbai Thane

Key AccountabilitiesShould be well versed with the Finance & Accounting functional knowledgeGood stakeholder management - client and internal stakeholdersConducting Quality checks as per sampling strategy Daily Weekly & Monthly reportingTracking and reporting SLA s Maintain customer complaints and perform RCA and initiate Corrective action and Preventive action along with Operation teamProviding effective feedback to all processersWorking on Bottom performers to bring them upConduct Team huddles to update the group on Quality related issues calibration on new updates common errors categories and measures to avoid errorsClient calibration on new process and updatesEnhancing performance of the team based on SLA s through Quality Control check Action plan and expert analysisKnowledge Qualifications Commerce Graduate Domain knowledge – Any of the below PTPWorked in PTP team having Accounts Payable process knowledgeKnowledge of Invoice ProcessingKnowledge of Vendor Master dataKnowledge of Travel and ExpenseKnowledge of Payment Proposal will be additional advantageOTCWorked in OTC team having Accounts Receivable process knowledgeKnowledge of Cash ApplicationsKnowledge of Customer CreationsKnowledge of InvoicingKnowledge of Collections will be additional advantageRTRWorked in RTR team having end to end RTR process knowledgeKnowledge of GL FA open item clearing etcKnowledge of excelCapabilitiesGood Communication Skills (Internal and External)Quality Assurance Proficiency in MS OfficeStakeholder ManagementSpecial Role RequirementsSix Sigma Yellow Belt (at-least trained if not certified)Accounts Domain ExpertiseAdvance ExcelKnowledge in SAP Oracle etcKnowledge of Basic ISO and 7 QC tool will be preferredWork ExperienceMinimum 5 to 7 years of work experience in Quality AssuranceLocationMumbai