Team Lead - Engineering (Data Reliability)
PermanentJob Overview
Our Purpose
At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
Are you a highly experienced Engineering Team Lead ready to drive modernisation across enterprise-scale database platforms?
Join Xero’s CaSH team to lead our shift toward Postgres and DynamoDB and accelerate our migration to managed services. This role offers a diverse mix of tactical and strategic work, ensuring data reliability while helping Xero increase its speed to value.
What You'll Deliver:
- Exceptional People Leadership: Lead and mentor a team of experienced, senior engineers. You'll translate DRE insights into actionable strategies for product teams, fostering a high-performing culture.
- Delivery & Reliability Expert: Deep experience in delivery, planning, and process optimization. You'll ensure performant, stable data stores and manage a vital support roster, setting clear SLAs and managing incident communications.
- Technical Acumen: Strong familiarity with SQL Server, Postgres, and DynamoDB, the engineering lifecycle, CI/CD, and using AI tools for productivity. (Understanding of application development and DevOps automation is a plus!)
If you combine proven people leadership and operational mindset with a drive for database modernisation, apply now to make an enterprise-scale impact!
Our Purpose
At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
Are you a highly experienced Engineering Team Lead ready to drive modernisation across enterprise-scale database platforms?
Join Xero’s CaSH team to lead our shift toward Postgres and DynamoDB and accelerate our migration to managed services. This role offers a diverse mix of tactical and strategic work, ensuring data reliability while helping Xero increase its speed to value.
What You'll Deliver:
- Exceptional People Leadership: Lead and mentor a team of experienced, senior engineers. You'll translate DRE insights into actionable strategies for product teams, fostering a high-performing culture.
- Delivery & Reliability Expert: Deep experience in delivery, planning, and process optimization. You'll ensure performant, stable data stores and manage a vital support roster, setting clear SLAs and managing incident communications.
- Technical Acumen: Strong familiarity with SQL Server, Postgres, and DynamoDB, the engineering lifecycle, CI/CD, and using AI tools for productivity. (Understanding of application development and DevOps automation is a plus!)
If you combine proven people leadership and operational mindset with a drive for database modernisation, apply now to make an enterprise-scale impact!
What you'll bring:
- You’ll be a seasoned Team Lead, bringing substantial experience in guiding software delivery and engineering teams through Lean and/or Agile methodologies.
- You'll have a technical/database background
- Delivery: strong experience, ability to help teams plan and break down work, set ambitious goals, and optimise processes
- Data reliability: experience working with databases, understanding the interface between applications and databases, building performant, stable data stores
- Technologies: preference for familiarity with two of SQL Server, Postgres, DynamoDB
- Engineering lifecycle: familiarity with the development lifecycle, CI/CD concepts
- Operations: The team does a lot of support for product teams, so we're looking for an analytical mindset to drive solutions, ability to manage a support team, set SLAs expectations with customers / stakeholders, comfortable in incidents facilitating mitigation actions and comms
- AI: experience utilising AI tools to accelerate development and productivity tasks
- Your deep understanding of modern software delivery practices and the entire software development lifecycle is evident in your track record of successful team leadership.
What you'll do:
- Engage, understand, collaborate, and communicate effectively with peers and teams across Xero to drive continuous improvement towards Xero’s sustainably excellent engineering vision.
- Lead your team of engineers to successfully identify, scope, manage, and complete high quality work which delivers measurable improvements to production systems in a timely manner.
- Build cross-team relationships for win-win outcomes
- Foster team growth through feedback, coaching, and opportunities for advancement
- Analyse system health and make regular system health reviews
- Support engineers during incidents and facilitate post incident reviews
- Maintain current knowledge of technologies used in the development of Xero’s software applications.
- Build cross-team relationships and manage stakeholder expectations
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. Our goal is to make sure you feel welcome and supported to do the best work of your life.
At Xero we embrace diversity and inclusion and value a #challenge mindset. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.