Analyst - Business Operation

We're building a future where every mental health provider can deliver the full spectrum of care, including advanced interventions such as transcranial magnetic stimulation (TMS), SPRAVATO®, and others without the complexity of going it alone. We partner with mental health practices to bring these life-changing treatments to the people who need them most.

Our tech-enabled platform embeds the end-to-end infrastructure, technology, and operations directly into existing practices so providers can expand their care, and patients can finally access the treatments they deserve. Everbright is currently partnered with 75+ providers across seven markets and backed by $7M in early-stage venture capital funding.

Requirements

About the Role

We’re looking for a Business Analyst – Business Operations Enablement to join our India-based team supporting operations in the US. This is a generalist role ideal for someone with a consulting or analytical background who thrives on variety - comfortable moving between research, data analysis, project management, hiring support, IT coordination, and operational improvement initiatives.

You’ll work closely with cross-functional teams to solve high-priority business challenges, streamline processes, and build scalable systems that enable Everbright’s growth. The ideal candidate is structured, curious, and execution-driven—a hands-on operator who enjoys turning ambiguity into clarity and ideas into impact.

Responsibilities

• Support business operations across functions including hiring, IT, and core operations.
• Conduct research and data analysis to inform strategic and operational decisions.
• Build dashboards and reports to track KPIs, identify trends, and support leadership reviews.
• Manage cross-functional projects - tracking timelines, deliverables, and dependencies.
• Document and optimize processes, creating templates, SOPs, and internal playbooks.
• Assist in vendor coordination, tool implementation, and workflow improvements.
• Contribute to strategic initiatives such as cost optimization, capacity planning, and hiring operations.

Qualifications

• 1 - 3 years of experience in consulting, business operations, analytics, or strategy.
• Proven ability to analyze data, identify insights, and drive business recommendations.
• Strong skills in Excel/PowerPoint and comfort with data visualization or reporting tools.
• Excellent written and verbal communication skills with cross-functional partners.
• Highly organized with strong attention to detail and the ability to manage multiple projects.
• Comfortable working independently in a fast-paced, evolving environment.

Required Skills

• Business operations and cross-functional project management
• Research, analysis, and reporting
• Process improvement and documentation
• Strong communication and collaboration skills
• Analytical problem-solving using Excel or BI tools
• Ability to work across time zones and distributed teams

Preferred Skills

• Consulting or startup experience
• Healthcare or healthcare services exposure
• Experience with operational or financial modelling
• Familiarity with HR, IT, or vendor management processes
• Comfort working in early-stage, high-growth environments

Benefits

Career Growth: 

• Lead Careforce India’s market intelligence function 

• Contribute to sales, marketing, and partnership strategies 

• Step into broader roles in strategy and operations over time 

Why Join Us? 

You’ll be joining at the ground floor of a mission-driven venture, working closely with the founding team to shape healthcare delivery in India. This role offers a unique mix of strategic exposure and hands-on execution, setting you up for accelerated growth in strategy, operations, and leadership.