Director of Devops

XTM Group is dedicated to delivering cutting-edge solutions in the field of translation management. Our mission is to help enterprises reach global markets more efficiently by creating, delivering, and supporting an industry-leading platform to automate and manage all aspects of the localization process.

Our culture emphasizes teamwork, collaboration, and a passion for language technology to better serve customers and employees. We are dedicated to creating a solution-oriented and inclusive environment where everyone feels valued and can contribute their best. Our core values guide their actions and are the foundation of our company culture, driving us to achieve the vision of being the leading Translation Management System for enterprises.

We are looking for a strategic and hands-on Director of Cloud Operations to lead our infrastructure and DevOps initiatives across a global SaaS platform. This is a critical leadership role that ensures the scalability, reliability, and security of our systems while driving innovation in cloud operations.

In this role, you will:

• Lead, mentor, and grow high-performing DevOps and system administration teams.
• Own the end-to-end DevOps strategy across XTM’s product suite, including CI/CD, infrastructure as code, observability, and release management.
• Oversee operations across multiple cloud and hosting environments, ensuring consistent performance and availability.
• Collaborate with Engineering to evolve and transform our operations to the next level of reliability and scalability.
• Drive the adoption of best practices in security, automation, monitoring, and incident response.
• Champion cost optimization, capacity planning, and future scalability.
• Ensure compliance with data protection regulations, security standards, and industry best practices.
• Lead incident response and postmortem processes, ensuring continuous learning and improvement.
• Define and track KPIs for infrastructure reliability and other key metrics.
• Manage vendor relationships, including cloud providers and DevOps tooling platforms.
• You will be responsible for helping improve Reliability, Scalability, Security, and Operations of our SaaS platform.

Well-versed in cloud tools, concepts, and methodologies.

Requirements

To succeed in this position, you should bring a mix of technical expertise, leadership experience, and a passion for building resilient systems. We’re looking for someone who thrives in dynamic environments and can align infrastructure strategy with broader business goals.

• Bachelor's degree (or equivalent) in computer science or related field, or equivalent experience required.
• Fluency in English.
• Experience leading teams supporting AWS and/or Google Cloud Platform.
• Architectural experience building and managing large scale cloud platforms.
• Strong expertise in AWS, Kubernetes, Terraform, Docker, CI/CD pipelines (e.g., Jenkins, GitLab CI).
• Solid understanding of modern DevOps practices, site reliability engineering (SRE), and infrastructure as code (IaC).
• Experience managing hybrid hosting environments, including cloud, on-premise, and private cloud.
• Excellent cross-functional leadership skills.
• Strategic thinker with hands-on technical skills.
• Excellent client facing skills being an effective communicator with high quality presentation skills as well as verbal and written communication skills.
• Positive and enthusiastic with a high level of cross-functional partnership across other technical teams and XTM as a whole.
• Possess a problem-solving attitude and are adaptable in the face of change.
• Resilient in the face of challenges, change, and ambiguity.
• Optimistic and believe that you can make a problem into a solution.
• Familiarity with ISO 27001, SOC 2, GDPR, and other regulatory frameworks is a plus.

Benefits

What You Can Expect
Beyond a competitive salary, we offer a range of benefits designed to support your life and career, including:

• Flexible work arrangements, with options for remote and hybrid setups (location-dependent)
• Professional development, with access to international opportunities and career advancement programs
• Continuous learning, powered by top-tier tools, training resources, and industry expertise

Benefits may vary by location — your Talent Partner will provide full details during the hiring process.

Everyone Belongs at XTM
At XTM, we design experiences that reflect and include the full spectrum of people we serve — and that begins with our own team. We're dedicated to building a workplace where inclusion isn’t just a value, but a daily practice. Here, you’ll find the support and encouragement to grow, succeed, and truly belong — no matter your background. Explore our Diversity & Inclusion page to see how we’re shaping a more inclusive future at XTM.

The Application Journey
When you apply, our Talent Acquisition team will carefully review your application. If your experience aligns with the role, we’ll be in touch to guide you through the next steps.

⚠️ Recruitment Alert: Please be aware of fraudulent recruitment activity. Only engage with XTM emails ending in @xtm-intl.com and xtm.cloud OR transifex.com.

We’re also committed to accessibility and inclusive hiring. If you need accommodations at any stage of the process, please indicate this in your application or speak directly with the Talent Partner.