AR Specialist
Job Overview
We're only interviewing candidates who are based in Greece for this role.
XTM Group is dedicated to delivering cutting-edge solutions in the field of translation management. Our mission is to help enterprises reach global markets more efficiently by creating, delivering, and supporting an industry-leading platform to automate and manage all aspects of the localization process.
Our culture emphasizes teamwork, collaboration, and a passion for language technology to better serve customers and employees. We are dedicated to creating a solution-oriented and inclusive environment where everyone feels valued and can contribute their best. Our core values guide their actions and are the foundation of our company culture, driving us to achieve the vision of being the leading Translation Management System for enterprises.
The AR Specialist is responsible for ensuring the accuracy, timeliness, and compliance of customer invoicing and cash collection processes across multiple entities and currencies. This role manages end-to-end AR operations, including billing validation against contractual and subscription terms, credit control, cash collection, reconciliations, and reporting.
The position plays a key role in maintaining healthy cash flow and reducing Days Sales Outstanding (DSO) through proactive credit management and customer engagement.
Scope of tasks
Accounts Receivable & Billing
- Ensure timely issuance of customer invoices across multiple subsidiaries and currencies.
- Validate billing against contractual terms, subscription data, and revenue schedules (SaaS-based recurring revenue).
- Manage customer billing queries professionally and collaborate across teams (Sales, Customer Success, Support).
Credit Control & Cash Collection
- Execute structured credit control processes to reduce DSO and overdue exposure.
- Maintain regular communication with customers to resolve payment delays.
- Escalate collection risk and support litigation or disengagement decisions when required.
- Reconciliations & Reporting
- Maintain AR aging reports and ensure ledger accuracy through timely posting, allocations, and dispute resolution.
- Perform monthly balance sheet reconciliations including:
- Accounts Receivable
- Provision for Doubtful Debts
- Deferred Revenue (unearned income)
- Customer advances and credits
- Analyse overdue trends and recommend adjustments to bad debt provisions in alignment with expected credit loss (ECL) methodology.
- Compliance & Process Improvement
- Ensure alignment with IFRS 15 revenue recognition policies for SaaS subscriptions.
- Support internal and external audits through accurate documentation.
- Drive continuous improvement in AR processes, automation, and collaboration with the Commercial team.
- Ensure tax compliance for invoicing (VAT/GST/sales tax where applicable).
Requirements
- 3+ years in Accounts Receivable, Credit Control, or similar finance role — ideally in SaaS or subscription-based business.
- Strong understanding of multi-currency AR and international billing.
- Experience with deferred revenue and provisions accounting.
- Knowledge with ERP and billing systems (e.g., NetSuite, Chargebee, Maxio, or similar).
- Good Excel skills — capable of reconciliations
- Excellent communication and customer relationship management.
- Strong attention to detail with a continuous improvement mindset.
Benefits
What You Can Expect
Beyond a competitive salary, we offer a range of benefits designed to support your life and career, including:
- Flexible work arrangements, with options for remote and hybrid setups (location-dependent)
- Professional development, with access to international opportunities and career advancement programs
- Continuous learning, powered by top-tier tools, training resources, and industry expertise
Benefits may vary by location — your Talent Partner will provide full details during the hiring process.
Everyone Belongs at XTM
At XTM, we design experiences that reflect and include the full spectrum of people we serve — and that begins with our own team. We're dedicated to building a workplace where inclusion isn’t just a value, but a daily practice. Here, you’ll find the support and encouragement to grow, succeed, and truly belong — no matter your background. Explore our Diversity & Inclusion page to see how we’re shaping a more inclusive future at XTM.
The Application Journey
When you apply, our Talent Acquisition team will carefully review your application. If your experience aligns with the role, we’ll be in touch to guide you through the next steps.
⚠️ Recruitment Alert: Please be aware of fraudulent recruitment activity. Only engage with XTM emails ending in @xtm-intl.com and xtm.cloud OR transifex.com.
We’re also committed to accessibility and inclusive hiring. If you need accommodations at any stage of the process, please indicate this in your application or speak directly with the Talent Partner.
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