Integration Support Engineer

Join our team as a passionate Integration Support Engineer to support and innovate within our Technology & Development organization!

What You'll Do:

• Provide timely and efficient support for day-to-day inquiries and service requests from our clients

• Track, monitor, and follow up on reported bugs, glitches, and technical issues to ensure prompt resolution and minimal disruption

• Continuously improve processes, procedures, and tools used in client support to increase efficiency and customer satisfaction

• Resolve basic technical tasks and inquiries independently while escalating more complex issues to appropriate teams

• Collaborate with internal teams to ensure smooth communication and effective issue resolution in a fast-paced gaming environment